WhatSyncs is launching with 3 WhatsApp connections free. Start Free →
Platform
WhatSyncs is infrastructure, not an application your team logs into every day. It links your business WhatsApp numbers, synchronizes what happens on them, and delivers that to the systems you already run — then tells you when something stops working.
Architecture
Everything WhatSyncs does falls into one of three layers. Understanding them makes it obvious what the platform is responsible for and what stays yours.
Business WhatsApp numbers link through the standard linked-device flow. WhatSyncs keeps each session alive, tracks its state and reports when it needs attention.
Messages, status changes and available media are normalized into one predictable shape and reconciled against what has already been seen.
Your systems consume events through signed webhooks, or read and write through the REST API. Most integrations use both.
Capabilities
Each capability has its own page with the detail an evaluation actually needs.
Conversations and messages, kept in step
Learn moreEvery business number in one place
Learn moreVoice notes, images, PDFs and documents
Learn moreSigned, retried, real-time events
Learn moreSend, read and manage programmatically
Learn moreKnow the moment a session drops
Learn moreBackfill available conversation history
Learn moreHow your conversation data is handled
Learn moreNo. WhatSyncs holds conversation data so it can synchronize and deliver it, but it is not where your team manages customers. It has no pipeline, no deal stages and no intention of acquiring them — your CRM keeps that job.
No. Agents keep replying from the WhatsApp client they already use. If you want a shared inbox, connect one through the API — but adopting one is not a condition of using WhatSyncs.
No. It carries messages between WhatsApp and your systems. If you want automated replies, your system sends them through the API, with your logic and your rules.
No. WhatSyncs is an independent platform that connects to WhatsApp accounts you own and authorize, and is not affiliated with or endorsed by WhatsApp.
Start with up to 3 WhatsApp connections and 1,000 active chats per month. No credit card required.