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Real estate
In real estate the enquiry arrives on WhatsApp within minutes of a portal listing going live, and the whole transaction often stays there: brochure, floor plan, viewing time, offer, contract. The property CRM sees almost none of it.
Sales — Dubai
+971 4 000 0001
Leasing
+971 4 000 0002
Customer Support
+971 4 000 0003
Abu Dhabi Branch
+971 2 000 0004
Management
+971 4 000 0005
5
Connections
4
Syncing normally
1
Needs attention
A lead comes in from a portal, the agent replies on WhatsApp, and the conversation runs for weeks. The CRM shows a lead with a status field; the actual negotiation, the brochure that was sent and the viewing that was rescheduled twice are all somewhere else.
Agency turnover makes this expensive. When an agent leaves, their phone leaves with them, and every live conversation they were handling has to be restarted from an awkward first message.
Sales agents, leasing, property management, and a branch in another emirate or city. Each is a separate connection with its own health, and every event names the number it came from.
Real estate runs on documents. The brochure, the floor plan, the tenancy contract and the voice note explaining what the landlord will accept are all part of the deal, and all of them synchronize with the conversation.
How it helps
Sales agents, leasing, property management, and a branch in another emirate or city. Each is a separate connection with its own health, and every event names the number it came from.
In practice
Real estate runs on documents. The brochure, the floor plan, the tenancy contract and the voice note explaining what the landlord will accept are all part of the deal, and all of them synchronize with the conversation.
Sales — Dubai
+971 4 000 0001
Leasing
+971 4 000 0002
Customer Support
+971 4 000 0003
Abu Dhabi Branch
+971 2 000 0004
Management
+971 4 000 0005
5
Connections
4
Syncing normally
1
Needs attention
Yes. Property CRMs integrate the same way as any other: receive webhook events, match the phone number to a lead or contact, and write the message against it.
If your CRM is in-house — common in larger agencies — the path is identical and often simpler, because you control the schema.
You can connect any WhatsApp account the business owns and is authorized to link. Personal numbers are a policy question, and most agencies use this as the reason to move client conversations onto business numbers.
The conversations already synchronized stay on the CRM records. The connection for their number can be removed, and the leads reassigned with their history intact.
FAQ
Yes. Each business number is a separate connection with its own session, health status and event stream, and all of them are managed from one place. Teams commonly run separate numbers for sales, support, leasing, branches or regions.
Yes. Available media — images, videos, documents and PDFs — is synchronized alongside the conversation data and can be retrieved through the API, so attachments end up on the customer record rather than on one person's phone.
Yes. Voice notes and other audio messages are treated as media: they are synchronized with the conversation and made available for download through the API.
Yes. WhatSyncs is designed to connect WhatsApp conversations with the CRM and business systems you already use, through webhooks and a REST API. If your CRM can receive an HTTP request or call an API, it can be connected.
Where the connected WhatsApp session makes it available, WhatSyncs can synchronize existing conversation history so your systems start with context rather than an empty timeline. How far back history reaches depends on what the linked session exposes, so it is not guaranteed to cover every message ever sent.
Start with up to 3 WhatsApp connections and 1,000 active chats per month. No credit card required.